The Lesson Engaging with Buyers discusses SHAPE, the questioning technique that facilitates Natural Conversations. SHAPE is an acronym for five types of questions:
Go to the Materials tab in that lesson to download a hard copy overview of SHAPE.
In addition, the Lesson Conversations Exercise provides tips on how to practice SHAPE Questions and it includes the following hardcopy downloads:
Natural Conversations SHAPE Questions
Sample Responses to Buyer Comments
Your email address will not be published. Required fields are marked *
Save my name, email, and website in this browser for the next time I comment.