Legal

Privacy Policy

The Sales Natural — thesalesnatural.com

Effective date: 18 June 2026

1. About This Policy

This Privacy Policy explains how Traxor Pty Ltd (ABN 27 087 559 742), trading as The Sales Natural ("we", "us", "our"), collects, uses, stores, and discloses personal information in connection with our website at thesalesnatural.com ("the Website").

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Website. Our use of the Website is also governed by our Terms of Use.

2. Who We Are

Traxor Pty Ltd trades as The Sales Natural and operates thesalesnatural.com, a marketing and information website for our sales methodology training products and services.

For privacy enquiries, contact us at:

The Sales Natural — Privacy

Email: support@thesalesnatural.com

Website: www.thesalesnatural.com

3. Information We Collect

3.1 Information You Provide

We may collect personal information you provide directly when you:

  • Contact us via email or a contact form
  • Register interest in a product or join a waitlist
  • Make an enquiry about the Masterclass, DECIDE App, or PatrickAI
  • Purchase a product or enrol in a course

This information may include your name, email address, job title, and any other details you choose to include in your message.

3.2 Usage and Technical Data

When you visit the Website, we may automatically collect certain technical information, including:

  • Your IP address and general location
  • Browser type and version
  • Pages visited and time spent on the Website
  • Referring website or source
  • Device and operating system information

This information is collected to help us understand how the Website is used and to improve it. It is not used to identify you personally.

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and requests
  • Process course enrolments or product purchases
  • Send you information you have requested about our products and services
  • Notify you of updates to our terms or policies
  • Improve and develop the Website and our products
  • Comply with our legal obligations

We do not use your personal information for direct marketing without your consent, and we will never sell your personal information to third parties.

5. Third-Party Service Providers

We engage trusted third-party service providers to help operate the Website. These providers may process personal information on our behalf and are required to handle it securely and in accordance with applicable laws.

5.1 Netlify (Website Hosting)

The Website is hosted on Netlify. For details, see netlify.com/privacy.

5.2 Payment Processing

Course purchases are currently processed through GrooveSell. When you make a purchase, your payment information is handled directly by GrooveSell and is subject to their privacy policy. We do not store your payment card details.

We will update this section if our service providers change.

6. Disclosure of Your Information

We will not disclose your personal information to third parties except:

  • To our service providers as described in Section 5
  • Where required or authorised by law (for example, in response to a court order or regulatory requirement)
  • Where you have given your consent
  • In connection with a business transfer, merger, or acquisition, where the receiving party agrees to handle your information consistently with this policy

We will never sell, rent, or trade your personal information.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. The Website is served over HTTPS/TLS encryption.

No method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information you provide only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and contact records are retained for a reasonable period to allow us to respond and follow up, after which they are securely deleted or de-identified.

You may request deletion of any personal information we hold about you by contacting us at support@thesalesnatural.com.

9. Cookies and Tracking Technologies

The Website may use cookies and similar technologies to understand how visitors use the site and to improve the user experience. These are functional or analytics cookies — we do not use advertising or cross-site tracking cookies.

You can configure your browser to refuse cookies, but this may affect your ability to use certain features of the Website.

10. Links to Other Websites

The Website contains links to our product platforms and to third-party websites. This Privacy Policy applies only to thesalesnatural.com. If you click through to another site, please review the privacy policy of that site.

11. International Data Transfers

The Website uses service providers that may process data outside Australia, including in the United States. Where personal information is transferred internationally, we take steps to ensure it receives an equivalent level of protection as it would under Australian law, including through contractual arrangements with service providers.

12. Your Rights: Access and Correction

Under the Australian Privacy Act 1988, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of personal information that is inaccurate, out of date, incomplete, or misleading
  • Make a complaint about how we have handled your personal information

To exercise these rights, contact us at support@thesalesnatural.com. We will respond within a reasonable timeframe (generally within 30 days). We may need to verify your identity before fulfilling a request.

13. Children's Privacy

This Website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information through the Website, please contact us and we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document. If changes are material, we will notify you by email where we hold your contact details.

We encourage you to review this policy periodically. Your continued use of the Website after any changes constitutes acceptance of those changes.

15. Complaints

If you have a concern or complaint about how we have handled your personal information, please contact us first at support@thesalesnatural.com. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner

Website: www.oaic.gov.au

Phone: 1300 363 992

GPO Box 5288, Sydney NSW 2001

Traxor Pty Ltd trading as The Sales Natural — support@thesalesnatural.com — www.thesalesnatural.com

Effective 18 June 2026

Terms of Use·support@thesalesnatural.com